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Star Performers Never Say These Things
| General Management |
Never Say These Things
If you want to be considered a "star" performer, consider this list of "Nevers." Never say:
"They didn't get back to me." Or, "They are getting back to me."
Both are equally disastrous. Expecting someone to get back to you stops the action. Take the initiative.
"I thought someone else was taking care of that."
Excuses indicate a roadblock to action. Always ask questions to keep things moving.
"No one ever told me."
If you talk this way very often, you may be perceived as someone who operates in a tunnel, oblivious to everything
going on around you.
"I didn't have the time." And don't bother with "I was too busy," either.
If you find yourself saying things like this, you are writing your employment obituary.
"I didn't think to ask about that."
An inability to see down the road may indicate you lack the ability to understand and grasp relationships.
The message in business and projects today is clear. The only measure for success is performance. Whatever the
roadblocks, it's your job to remove them as a project manager (or business manager). If not, you'll be perceived as
one of them.
Source: John R. Graham, president, Graham Communications, 40 Oval Road, Quincy, MA 02170.
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